Privacy Policy

Privacy Policy

Effective: 19 May 2025

Introduction

Rook Sheu Pty Ltd trading as Rook Partners and RHC Retail Pty Ltd trading as Rook Partners Asset Management (“Rook Partners”, “we”, “our”, “us”) is committed to protecting the privacy of individuals and complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and other relevant laws such as the Spam Act 2003 (Cth).

This Privacy Policy outlines how we collect, use, store, and disclose your personal information, and how you can access and correct that information or raise any concerns.

1. Types of Information We Collect

We may collect personal information including:

We may also collect additional data if you use our services or attend events.

2. How We Collect Personal Information

We may collect information directly from you or from third parties including:

3. Use of Personal Information

We may use your personal information to:

You can opt out of marketing communications anytime by clicking the unsubscribe link or contacting us directly.

4. Use of Cookies and Analytics

Our website uses cookies and third-party analytics (e.g., Google Analytics) to enhance functionality and understand user behaviour. These tools may collect:

You can disable cookies via your browser settings.

5. Sharing Your Information

We may share your information with:

All third parties are bound to handle personal information in accordance with privacy laws.

6. Cross-Border Data Transfers

Your information may be stored or processed on secure servers located outside Australia, including via trusted cloud service providers. When we do so, we ensure appropriate safeguards are in place to protect your privacy.

7. Data Security

We implement reasonable security measures to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no data transmission over the Internet is guaranteed to be completely secure. You use our site at your own risk.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer needed, we take reasonable steps to destroy or de-identify the information securely.

9. Your Privacy Rights

You have the right to:

To exercise these rights, please contact us using the details below. We may require proof of identity.

10. Complaints and Concerns

If you have a question or complaint about how we handle your personal information, please contact us. We will investigate and respond promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our operations. The latest version will always be available on our website. We encourage you to review it periodically.

12. Contact Us

For any enquiries about this policy, or to make a privacy-related request, please contact us:

Phone: (02) 8067 0855

Email: info@rookpartners.com

Address: Level 25, 259 George Street, Sydney NSW, Australia

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